Terms of Service

Reservations

Reservations are confirmed once payment is authorized and the rental agreement is signed. Rates, availability, deposits, balance due dates, and cancellation terms are shown at checkout and in your confirmation. The security deposit is a hold placed on check-in day and is never part of your stay total.

Text messaging program

When you opt in at checkout, Sky Mountain Retreat sends SMS booking confirmations, stay details, and guest-care messages to the mobile number you provide. Message frequency may vary. Standard message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of booking. We will not share mobile information with third parties for promotional or marketing purposes.

Your stay

Guests agree to the house rules presented at checkout and in the signed rental agreement, including occupancy limits, pet approval, and the no-smoking policy. Questions about these terms: call or text (304) 313-4160 or email hello@skymountainproperties.com.